Policies & Cancellations

I love all clients that come through the door at 4K Designs By KeLai. I want to make sure everyone feels comfortable in my positive & friendly Hair Studio. That’s why I've set a few basic policies to make sure everyone who walks through the doors has an experience that leaves them wanting to return again and again. Take a quick read. If you have any questions, just get in touch.

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Cancellations/Reschedules are as follows:

Please communicate if you're running late, if you're more than 30 mins behind you will need to reschedule your appointment for another day.

Please call/text 24 hrs if you need to cancel or reschedule your appointment  SAME DAY CANCELLATIONS WILL BE CHARGED

50% OF SERVICE 

Thank You for your understanding 

 Your business is appreciated 

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